Accessing digital services and understanding how to use them has become essential for the basic functioning of people in their daily lives. This month’s OCTM issue is the second of a two-part look at addressing the existing digital divide in Fresno. Like electricity, the internet is now solidly embedded in all aspects of our daily lives—giving rise to a special concern for the significant number of underserved households in high-poverty neighborhoods, multi-tenant complexes, and low-density rural areas.